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Privacy Policy

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Last Updated: November 12, 2026

OVERVIEW

This Privacy Policy describes how Merina (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website, browse our store, make a purchase, or communicate with us.

Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products and services.

By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy. If you do not agree with our privacy practices, please discontinue using our website.

SECTION 1 – PERSONAL INFORMATION WE COLLECT

When you visit our website or make a purchase, we may collect certain types of personal information, including:

  • Contact Information: Your name, email address, phone number, billing address, and shipping address.

  • Order Information: Products purchased, order details, payment status, transaction information, and delivery details.

  • Payment Information: Payment-related details processed through our payment providers. We generally do not receive or store complete payment card numbers.

  • Account Information: Login credentials and account details if you choose to create an account.

  • Device Information: Information about your browser, device, IP address, and operating system.

  • Usage Information: Pages viewed, products browsed, interactions with our website, and other browsing activity.

The information collected may vary depending on how you interact with our website and the services you use.

SECTION 2 – HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information for the following purposes:

  • To process, confirm, fulfill, and deliver your orders.

  • To process payments and prevent fraudulent transactions.

  • To communicate with you about orders, shipping, returns, and customer support requests.

  • To manage customer accounts and improve your shopping experience.

  • To maintain, operate, and improve our website and services.

  • To understand customer preferences and evaluate website performance.

  • To provide relevant marketing communications where permitted by law and subject to your preferences.

  • To detect, investigate, and prevent fraud, security incidents, or other unauthorized activities.

  • To comply with applicable legal obligations and enforce our policies.

SECTION 3 – COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand visitor activity, and improve the shopping experience.

Cookies may help us:

  • Keep products in your shopping cart.

  • Remember certain website preferences.

  • Understand how visitors use our website.

  • Support website performance and security.

  • Provide relevant advertising or marketing, where applicable.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of some website features.

SECTION 4 – HOW WE SHARE PERSONAL INFORMATION

We may share personal information with trusted third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

  • Shopify: Our e-commerce platform provider, which supports our online store and related services.

  • Payment Providers: Companies that securely process payments and related transactions.

  • Shipping and Fulfillment Providers: Carriers and service providers that help deliver your orders.

  • Technology and Service Providers: Providers that support website hosting, analytics, customer service, security, and business operations.

  • Marketing and Advertising Partners: Service providers that may assist with marketing activities, where permitted by law.

  • Legal and Regulatory Authorities: Government agencies, regulators, or other parties when disclosure is required by law or necessary to protect legal rights.

We do not share personal information indiscriminately. Information is shared only as reasonably necessary for the purposes described in this policy or as otherwise permitted or required by law.

SECTION 5 – SHOPIFY AND THIRD-PARTY SERVICES

Our store is powered by Shopify. Shopify may process personal information in connection with hosting, operating, and supporting our online store.

Third-party services integrated with our website may also collect or process information according to their own privacy policies and terms.

We encourage you to review the privacy practices of third-party providers before using their services. We are not responsible for the independent privacy practices of third parties, except as required by applicable law.

SECTION 6 – DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on factors such as:

  • Whether you maintain an account with us.

  • Whether information is needed to complete an order or provide customer support.

  • Legal, tax, accounting, and recordkeeping requirements.

  • Fraud prevention, security, and dispute resolution needs.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal obligations.

SECTION 7 – YOUR PRIVACY RIGHTS

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:

  • The right to request access to personal information we hold about you.

  • The right to request correction of inaccurate or incomplete information.

  • The right to request deletion of personal information, subject to legal exceptions.

  • The right to request a copy of certain personal information.

  • The right to object to or restrict certain processing activities where applicable.

  • The right to withdraw consent where processing is based on consent.

  • The right to opt out of certain marketing communications.

To exercise an applicable privacy right, please contact us using the information provided in this policy. We may need to verify your identity before processing your request.

We will respond to eligible requests in accordance with applicable privacy laws.

SECTION 8 – MARKETING COMMUNICATIONS

Where permitted by law, we may use your contact information to send promotional messages, product updates, or other marketing communications.

You may opt out of marketing emails by following the unsubscribe instructions included in those messages.

Even if you opt out of promotional communications, we may still send non-marketing messages related to your orders, transactions, account, or customer service requests.

SECTION 9 – DATA SECURITY

We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored by our website.

You are responsible for keeping your account credentials confidential and notifying us if you suspect unauthorized use of your account.

SECTION 10 – CHILDREN'S PRIVACY

Our website is not intended for children who are not legally permitted to make purchases or use online services without appropriate supervision or consent.

We do not knowingly collect personal information directly from children in violation of applicable laws.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action where required.

SECTION 11 – INTERNATIONAL DATA TRANSFERS

Your personal information may be processed or stored in countries other than the country where you live, depending on the location of Shopify and our service providers.

Privacy and data protection laws in those countries may differ from those in your jurisdiction.

Where required by applicable law, we will take appropriate measures to ensure that international transfers of personal information receive the necessary protection.

SECTION 12 – DO NOT TRACK SIGNALS

Some browsers offer a “Do Not Track” setting that allows users to express a preference regarding online tracking.

Because there is no universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests in a consistent manner.

SECTION 13 – CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, legal requirements, or other relevant circumstances.

Any updated version will be posted on this page with a revised “Last Updated” date.

We encourage you to review this policy periodically to stay informed about how we handle personal information.

SECTION 14 – CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us using the details below.

Brand Name: Merina

Website: Merina.us

Address: 5230 JORDAN ST, ALLENDALE, MI 49401-8468, United States

Phone: 616-589-7931

Thank you for trusting Merina.